FAQs Categories
- Size chart
- Dress guide
- Shipping
- Payment Methods
- Order status
Welcome, how can we help you?
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Yes, we proudly offer a bespoke service for wedding dresses. Due to the intricate nature and the level of detail required for wedding gowns, we kindly ask to be notified at least one month in advance. This allows us ample time to meticulously craft your dream dress, ensuring every detail is perfect for your special day. Our commitment is to make your wedding dress as unique and beautiful as your wedding day itself.
Absolutely! We specialize in creating custom especially wedding dresses designs to bring your dream dress to life. To start the process, please visit our Contact page and reach out to us. We’re more than happy to get on a call to discuss your vision in detail. Throughout the process, we’ll provide you with high-fidelity illustrations, offering a clear visual of your dream dress and guiding you to make the best decisions every step of the way. Let’s collaborate to create something truly unique and special for you.
Due to the extensive craftsmanship and customization involved in creating our dresses, we do not accept returns. We appreciate your understanding.
At Boujermi Couture, we aim to make your shopping experience seamless and enjoyable. Follow these simple steps to begin your journey toward owning a custom-made dress designed exclusively for you:
Step 1 : Contact Us
Start by reaching out to us through one of the following channels:
WhatsApp: 00905528649899
Instagram: @helmi_boujermi
Email: helmi_boujermi@icloud.com
One of our customer support agents will respond promptly to assist you.
Step 2 : Placing your order
Once you’ve shared which dress you want or your ideas and preferences, we’ll guide you through the next steps:
Discuss your dress concept or preferences with our customer support agent, where you can customize different parts of the dress. For example: how long or short you want the tail of the dress, do you want the dress to be less or more revealing, etc.
Confirm the details and place your order by making a 50% deposit. This deposit secures your spot in our production schedule and allows us to source the finest materials for your dress.
Step 3 : custom measurements
Precision is everything! To ensure your dress fits perfectly:
Visit a professional tailor to take your measurements.
We’ll guide you on the measurements we require and send you a picture show you how to take the measurements we need .
Step 4 : Dressmaking Update
We’ll bring you along on the journey as your dress comes to life:
Receive photos, videos, or even live video calls showcasing your dress at various stages.
Request adjustments if needed. Note: Changes made after production begins may incur additional costs depending on complexity.
Step 5 : Deliver and payment
Once your dress is complete and the final 50% payment is settled, we’ll ship it to you via Aramex, Ups or FedEx . After the dress is shipped, you will be provided with a link where you can track your shipment.
Note : the price of the dress doesn’t include the shipping cost
The shipping cost depends on the location and the size of the box we will use for the packaging.
Average price for the shipping between 150$-300$
Payments can be made securely through :
1 – our bank account.
2 – we create a link to do the payment by credit card or visa card .
3 – Western Union, Money Gram or UPT.